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Valet/iCentral Warranty


Intercom – SecurIty – Central Vacuum – Automation




Please keep this Warranty in a safe place. It is valuable. the benefits conferred

by this Warranty are in addition to all other rights and remedies in respect of the

product which the consumer has under the trade Practices act and similar State

and territory Laws


1. this Warranty:

a) For all Products – 90 day cover, after installation - on site cover for defective workmanship

or material will be at no cost for systems installed by an authorised dealer. Labour and travel

costs may be charged if the system is not installed by an authorised dealer.

b) For Intercom Systems – one year cover – icentral will replace or repair any defective

component for 12 months from purchase. the purchaser is responsible for return freight costs

to the nearest dealer.

c) For SecurIty Systems – two years cover for products manufactured by ness – icentral will

replace or repair a defective component for 24 months from purchase. the warranty period for

equipment supplied by icentral but not of ness manufacture will be 12 months unless stated

otherwise. Security products are not covered by an on site warranty and must be returned to

icentral for claims. the purchaser is responsible for return freight costs to the nearest dealer.

b) For CentraL Vacuum Systems including icentral and Valet brands – Five years cover

– icentral will replace or repair any defective component for 60 months from purchase. the

purchaser is responsible for return freight costs to the nearest dealer.

e) extended Warranty – a further one year warranty is offered at no charge, simply by

the purchaser completing and returning the Warranty card or by registering online at www.

f) Australia & NZ onLy – icentral, under this cover, only covers the product if purchased in

Australia or New Zealand. International warranty terms will vary and will be specifically applied to

other countries by other documentation.

2. this Warranty will not apply to, or if:

a) the product is damaged by the use of an accessory which is not supplied by icentral.

c) the product is misused, neglected, or altered by any person, or is damaged by incorrect


d) the product is opened, disassembled, or serviced by a person other than an icentral recognised

dealer or repair agent.

e) consumables, including batteries are not covered by this warranty.

f) Interference caused by external fields, including appliances, dimmers, radio transmitters,

electrical cables, and unstable voltage is excluded from this warranty.

3. under this Warranty:

a) Product defects covered by this Warranty will be repaired, during normal business hours, at

the premises of icentral’s recognised dealer or the recognised repair agent without cost to the

owner for parts and repair labour or, at the option of icentral, the product will be replaced.

b) the purchaser is responsible for all transport costs and in-transit insurance costs if the product

or part has to be returned for repair to icentral’s recognised dealer or repair agent. icentral

will not accept responsibility for damage to the product caused by unsuitable or inadequate


c) the purchaser is at all times responsible for the repair of defects caused by accidental or

intentional damage, improper voltage, fire, misuse, abuse, neglect, alterations by or negligence

of the consumer, incorrect or incomplete installation or operation by the consumer, acts of God,

vermin or foreign matter entering the product, e.g. dirt and moisture.

4. For repair of the product under this Warranty:

a) the dealer or repairer should be contacted within thirty (30) days of the fault developing.

b) Proof of purchase must be presented to an icentral recognised dealer or repair agent.

5. Various warranties or conditions may be implied or obligations may be imposed of icentral

by provisions of the trade Practices act 1974 and other laws in force in Australia and, or New

Zealand. If any such provision applies, then to the extent permitted by law and to the extent

that this Warranty is given in addition to such warranties or conditions, any liability under this

Warranty is expressly limited to:

a) In the case of products, the replacement of the product, the payment of the cost of replacing the

product, or of acquiring an equivalent product, at the discretion of icentral; and

b) in the case of services, supplying the services again, or the payment of the cost of having the

services supplied again, at the discretion of icentral.

6. this is the only Warranty given by icentral on this product. no other person or non-statutory

organisation is authorised by icentral to vary the provisions and conditions of this Warranty.


(as copied from iCentral/Valet Warranty form, current at time of posting 03/2012)

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